Support
Answers to common questions about ordering, lenses and your account.
Use Find Your Lens — answer a few questions about how you use your glasses and we'll recommend a lens category. You can also compare lenses side by side before deciding.
Yes. On each product page you can select the lens options available for that product, such as coatings or tint, before adding it to your cart.
Timelines depend on the lens type and any customization selected. You can track order status from My Orders once you've placed an order.
We accept online payments through Razorpay at checkout.
Luminex uses passwordless login — enter your email, and we'll send you a one-time code to sign in.
See our Refund & Return Policy page for full details on returns and exchanges.